Director, Strategic Accounts

We are searching for a Director - Key Accounts (East or West) to lead Account Managers responsible for managing the relationships with the company's key accounts. The Director of Key Accounts will direct efforts to identify expansion and growth opportunities for our field sales partners and provide guidance to leadership to help align company resources in a way that creates value for the company and its large accounts. This role will contribute toward and execute against the high-level sales strategy managing and developing the account team to maximize company market share and profitability. The Director of Key Accounts will report to the VP of Sales, Enterprise Growth.

Our ideal candidate brings passion for the pillars of our culture

collaboration, innovation, inclusion, caring, and commitment. This Director will be curious, proactive, able to work across organizations, and driven to help shape the future of this company. At Myriad Genetics, our future is yours to create.

Responsibilities

• Provides leadership and management to 9 Key Account Managers across half of the United States.
• Proactively leads the account planning process and drives team execution to achieve performance objectives, sales targets, KPI’s and critical milestones for weekly/monthly/quarterly/annual periods
• Drives and oversees the development of account specific growth strategies across the portfolio with a strong focus on MyRisk and Prolaris AI.

Activities in support of this include: Leads the account team in assessing, clarifying, and validating customer needs on a regular basis. Develops solutions that best address customer needs while simultaneously coordinating the involvement of critical stakeholders inclusive of support, service, and resource management. Understands the competitive landscape and leverages this knowledge to best position Myriad.

• Works with Field Sales Leadership to implement cancer screening programs and digital integrations in designated accounts
• Achieves account specific sales targets while working with Finance, Operations and other supporting functions to maximize profitability
• Builds strong and long-lasting relationships with customers by fostering long-term strategic planning and understanding what is behind these plans.

Maps customer ecosystems and is expert at guiding stakeholders through complex customer decision making processes. Understands customer culture and work processes and ensures all who interact with customers are briefed and understand the nuances of working with them

• In a highly collaborative manner, works to create cross-functional engagements and understandings with appropriate departments to align goals and approaches that facilitate achievement of key account objectives, including developing and executing change initiatives that impact and influence the organization to be more customer centric
• Leads, develops and mentors team; Provides regular, candid and timely feedback; Analyzes and evaluates the performance of the team; fosters a diverse and inclusive workplace.
• Creates a high-performance team environment which values continued professional development and personal accountability.
• Eliminates barriers and fosters a solution-oriented winning vision throughout the team.
• Exhibits both a long-term, strategic view of the business with an acute focus on driving immediate results. Uses research and data on customer(s), the market and the competitive environment to identify growth areas to exceed assigned targets and KPI’s. Utilizes this information for internal discussions, reports and presentations where critical project decisions will be made
• On at least a monthly basis, reports on account performance with emphasis on customer delivery / satisfaction KPIs, revenue and profitability, and new business growth objectives. Additionally, identifies areas for improvement and drives formulation of action plans to address

Qualifications

• Bachelor’s degree in a related field and MBA or equivalent based on work experience preferred
• 10+ years of commercial experience in the field required
• 5+ years of large account management leadership experience preferred
• 5+ years of leadership of field-based teams preferred
• Proven and successful track record in establishing strong, long-term customer relationships exemplified by proven ability to grow existing business and develop new business
• Team leadership experience with direct reporting relationships and success hiring, building, and leading high-performing teams strongly preferred.
• Strong understanding of evolving healthcare landscape in US, including US healthcare reform, reimbursement and policies and impact on organized provider accounts/customers.
• Strong financial acumen including P&L management experience
• Strong executive presence and able to flex style to effectively interact and influence customers and internal constituencies. Track record of building strong peer to peer relationships with both SME and C-Suite areas
• Experience developing strategic account plans through collaboration with internal stakeholders and utilizing market intelligence data
• Demonstrated success in collaborating effectively and gaining alignment with colleagues across different parts of the organization (including field and HQ), and leading cross-functional teams.
• Demonstrated ability to think strategically with the ability to formulate, develop, write, communicate and monitor the execution of stakeholder business plans.
• Experience in developing and executing complex programs and projects (e.g., strong project management skills).
• Demonstrated high proficiency in MS Word, PowerPoint, and MS Excel, which are necessary for the creation of visually and verbally engaging reports and presentations for key stakeholders

Physical Requirements

Lifting Requirements – light work or exerting up to 20 pounds of force frequently. Physical Requirements – stationary positioning, moving, operating, ascending/descending, communicating, and observing. Use of equipment and tools necessary to perform essential job functions.

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Ready to transform the future of patient care through the power of genetics?

For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.

What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com [https://www.myriad.com/] and follow Myriad

Genetics on LinkedIn [https://www.linkedin.com/company/myriad-genetics].

We are an equal opportunity employer and place high value on inclusion and belonging. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. If you need assistance submitting your application due to a disability, you can request an accommodation by contacting [email protected] [[email protected]].

Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Myriad Genetics will never request payment, solicit personal financial information, or conduct interviews via informal channels (e.g., personal email, text messages). All opportunity-related communication with Myriad Genetics will come from our employees, whose e-mail addresses end with "@myriad.com."

At Myriad, our teams are united by a shared mission: to advance health and wellbeing for all. If you’re ready to make a meaningful difference in patients’ lives through cutting-edge molecular diagnostics and genetic insights, we want to hear from you. Whether developing new technologies, supporting clinicians and patients, working in our laboratories, or supporting our brand and products, our teammates bring expertise, passion, collaboration, and drive every day.

Since 1991, millions of patients have benefited from our tests. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Today, we continue to expand our reach by impacting patient care, helping people make informed health decisions, and empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.

If you’re inspired by science, motivated by purpose, and ready to make a difference, you belong at Myriad Genetics.